Privacy notice

Information in your inquiry

The form collects the name, company, email address, country or region and produce details you provide. Optional fields help explain your packaging requirements. Campaign parameters and the first page visited in the current browser session may be included to help identify the source of the inquiry.

How it is used

Inquiry details are stored in the website’s WordPress dashboard so the site operator can review the request. Access is restricted to authorized dashboard users. Optional website analytics is described below.

Email notifications

We send an automated confirmation to the email address you provide and share your inquiry details with our team by email so they can follow up. These messages are sent through Tencent Enterprise Mail. Please do not reply to the automated confirmation; a member of our team will contact you directly.

Contact and requests

For a question about a submitted inquiry, or to request its correction or deletion, contact Frectro using the contact form or telephone number on the contact page.

Optional website analytics

If you accept analytics cookies, this website uses Google Analytics 4 to understand visits and improve its content. Measurements include pages viewed, traffic sources, device and browser information, approximate location, successful inquiry submissions and WhatsApp contact-button clicks. A WhatsApp click does not confirm that a message was sent.

We do not send your inquiry form fields, name, email address, telephone number or message to Google Analytics. Advertising features, Google signals and advertising personalization are disabled for this integration.

Analytics is off until you accept. If you decline, the Google Analytics tag is not loaded and no analytics measurements are sent to Google. You can change your choice or withdraw consent at any time using Cookie settings in the website footer. Withdrawal stops further collection and removes this website’s Analytics cookies; it does not delete measurements already sent.

A preference cookie remembers your analytics choice for 180 days. After you consent, Analytics cookies can remain for up to two years and their expiry is renewed on later visits while consent remains active. You can also remove cookies in your browser settings.

Learn how Google uses information from sites and apps that use its services. Google Privacy Policy